2 tablespoons of HE detergent. Never more than 1/4 cup. No pods. If you see suds, that was too much.
Everything about Soap.
Washing machines are like ‘Goldilocks and the Three Bears’. Not too much. Not too little.
A good load of laundry should be at least enough to fill up and close one five-gallon bucket. A good load of laundry should also be no more than three separate five-gallon buckets (with lids on).
Your load should have similar weight (read: density) for best results. When the washer spins, different weights will cause a lack of balance.
Think of putting the same fabrics together.
Cotton bath towels, cotton hand towels and cotton washcloths will make a good load.
Mixing jeans with synthetic shirts will make a bad load.
Items which contain abrasives (e.g., sand) will damage the machines, and are forbidden.
Items contaminated with flammable or corrosive chemicals are potentially dangerous and are forbidden.
Some items are impermeable to water, like the bottom of some bathroom rugs. These cannot go into washers because they won’t spin out and will damage the equipment.
Small items must go inside a laundry bag. Think of anything you could hide inside a coffee cup. Those items may disappear into the drain pump and cause damage.
Masks.
Lingerie.
No-show socks.
No-show panties.
Is the machine empty? Rotate the drum by hand and feel on the inside to be sure. Look in the rubber bellows.
If you find an error code or an unhygienic machine, tell me. My number and email are posted in the laundry room.
If the machine doesn’t look like it normally does, please investigate before paying.
Try wipe ‘um down first.
Put your stuff in the drum.
Close the door gently but firmly until you hear a ‘click’ from the door latch.
Add HE detergent to the labeled compartment of the dispenser tray. Powder or liquid work equally well.
2 tablespoons.Never more than ¼ cup (4 tablespoons, about 60 mL).
Pods are not permitted. Pods are meant for larger equipment such as those found in homes, and are harder to use correctly.
Pay.
Select cycle and temperature. Press Start!
A few minutes in, look through the door. Suds mean too much soap. Use less next time.
Examine and wipe down the machine afterwards.
Rotate the drum by hand and feel for anything you might have missed.
Remove any debris from the bellows. Clean any laundry products such as scent boosters that may remain inside the machine.
Long hair may accumulate where the glass from the door meets the rubber seal, on bottom.
Clean the lint trap before loading your items.
Not too full. Clothes dryers operate by passing warm air through the tumbling load. If too much is in there, it won’t dry well.
Dryer sheets are limited to two sheets. The use of more than two sheets may damage the equipment.
Clean the lint trap when you’re done.
Stop using the machine and tell me. Don't force a door, unplug a machine or try a repair.
The full rule is on the Policies page, under Hands off the equipment.