For property owners

I'm Harlan. I put commercial washers and dryers in the shared laundry rooms of apartment buildings and senior housing, and I keep them running. I've done this for eight years and look after about 150 machines on Oʻahu, Kauaʻi and Hawaiʻi Island.

I'm the owner, so the buck stops with me. This page is what I'd tell you across a table.

What you get

  • Machines that work. I do the repairs myself. The person who answers is the person who fixes it.

  • Residents who are looked after. My contact is posted in every laundry room. Residents reach me, not your office, and I handle their questions and refunds. This site has plain instructions for each machine.

  • Lower utility use. You pay for the water and power, so I choose machines that use less of both. Nearly every washer I run is a front-loader for that reason.

  • Someone watching the room. I'm in your laundry room regularly, and once a year I survey its electrical supply. I look at the dryer venting and the lint too, and I tell you what I find before it turns into a repair bill or a fire.

  • A report every month. In writing: what the machines took in and your share, the state of every machine, what I repaired and what I plan to replace, what residents told me and how it was settled, and anything in the room that's the property's to fix, with the date I first raised it. It goes to your manager, and to you if you want it.

  • Prices with notice. A wash costs well under what a laundromat charges. When a price changes, the property hears in writing about a month ahead.

  • Something back. Part of what the laundry earns goes back into the property. So far that has meant free Wi-Fi in a common area at one building, and free help with computers and phones for residents wherever I work. Tell me what your residents need and I'll see what the laundry can carry.

How it works

  • The machines. Either I supply them, or the property owns them and I maintain, repair and replace them. Which fits depends on the building, and the revenue share reflects who paid for the machines.

  • The money. Residents pay with quarters, a phone app or both. I collect, and the property receives its share.

  • The agreement. One agreement, in plain language, says who does what: me, the owner and the property manager. It's longer than most laundry contracts on purpose, so nobody has to referee later.

  • Who looks after what. I look after the machines and their connections: cords, hoses and the flexible duct from each dryer to the wall. The property provides the room, the utilities, and the outlets and circuits, and keeps the dryer exhaust ducts clear from the wall outward. Property staff keep the room clean and give the machines a weekly look.

Building or renovating?

Bring me in while the laundry room is still on paper. Power, venting, drains and floor space cost little to get right in design and a lot to fix afterward. I'm glad to review the plans.

Get in touch

Use the contact form. Tell me where the building is, how many units it has and what's in the laundry room now. I reply within 1 to 3 business days.

Property managers: this page is for you.